Reply To: Is SCSM ITIL Certified?
Microsoft touts that Service Manager is built from the ground up to support ITIL, which I think is an accurate statement. Pink Elephant provides their standards for product certification....
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Not sure…..I do know that SCSM complies with MOF, which is basically Microsoft’s version of ITIL. I’m not even clear on what ITIL certification would mean for a software application. The ITIL...
View ArticleIs SCSM ITIL Certified?
Hey guys, we have someone internally challenging Service Manager 2012 with another tool, citing that SCSM is not ITIL Certified, while the tool they prefer is. Does anyone know anything about Pink...
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